That headline advice comes from Yours Truly, a 40-something Dad who likes to embarrass his kids by speaking gangster and flicking the signs innit (in my humble opinion, the most effective means of parental discipline for kids whose #1 fear is embarrassment). It’s aimed at those companies that think it’s clever to jump on the social media bandwagon without a real idea of its benefits or pitfalls.
It was clear at the recent Social Media Influence conference that there are no big new ideas this year. Twitter is heralded as a Big Thing purely on the merit of absence. I do mine Twitter occasionally – it’s a mildly interesting tool for gauging the current mood only if you take the trouble of understanding the context first (i.e. doing your research).
The above screen snap from a b3ta user demonstrates how a brand can fall flat on its arse by a poorly considered use of social media. In this case, reporting on the Budget, some twit at the Daily Telegraph (traditional demographic: retired colonels and silver haired ladies who garden in green wellies) had the bright idea of embedding unmoderated Tweets about the subject.